Important Announcement For RYA Online Users Feedback has shown that many customers are being plagued by the amount of unwanted (spam) mail received in their RYA-Online mailbox. To improve the level of service offered by Mistral Internet on behalf of RYA-Online we shall shortly be implementing spam and virus filtering on the RYA-Online mail server to reduce the amount of unwanted and/or malicious mail received by our customers. We would like to stress that you will not need to make any changes to your dialup or e-mail settings as a result of the introduction of this service. All RYA Online features will continue to operate as before. Any e-mail which the filtering system identifies as being spam will be automatically quarantined. The system will send a daily quarantine digest, listing the subject line and sender of any e-mails which it has quarantined on your behalf. An example of one such listing is shown below.   If you find that the system has mistakenly identified an e-mail as spam, you can request that it be released by clicking on the link in the 'ID' column. This will open a new message window using your default mail client, in most cases you can then simply click the 'send' button and the complete message will be delivered to you by the spam filtering system within a matter of minutes. It is also possible to have every message released to you simultaneously by replying to the quarantine message in its entirety. Messages will be held in quarantine for a maximum of 5 days before being automatically deleted. You do not need to take any action in respect of unwanted messages – these will simply be deleted in due course.